Potential problems with sending mail: Print

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Due to the abuse from a few problem souls, an increasing number of ISP's are disabling ability to "send mail" through someone else's SMTP server. If you receive an error

message when attempting to use our "Outgoing SMTP" server, it probably means your ISP has denied access to (what is otherwise known) as 'third party relaying." To solve this problem, simply go back to your account properties, and select the "server settings" tab. Then, there are two things you must do:

1. Change the "SMTP Outgoing Mail Server" settings to the same ones as you're using on your ISP's email account. To do this, have a look at "Step 8" just a few above this one. In this case,

select the properties of your ISP mail account, then go to properties, and select "Servers." Copy those "SMTP Outgoing Mail Server" settings to your new account, or write them down and enter them in manually.

2. Deselect the "My Server Requires Authentication" option.

DO NOT CHANGE ANYTHING ELSE! You can now receive mail from your domain account, while sending mail will be accomplished through your ISP's SMTP servers. This will in no way effect the performance or look of your email messages coming from your domain.


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