Can I upgrade my hosting plan at any time?

You can upgrade your account at any time through your client area. You will be billed for the difference in price for the remainder of your billing cycle.

What language does your support speak?

Our support team use English or local languages of the countries we have offices.

How long will it take for my account to become active?

For shared hosting and email hosting, your account will be active immediately. VPS and Dedicated servers require a few hours to setup

I have bought a domain elsewhere, Can I still use your hosting services

Yes you can, without need to move your domain name

Do you offer discounts to non profit/charity organizations?

You will find that our pricing carter for low budgets. YOu can however email for considerations

Why Do I need web hosting?

Every website is made up of two parts; a domain name, and web hosting. The domain name is just the name of your site, like "" or "" Web hosting is the space on a server where you store the data for your domain... all your pages, pictures, videos, etc. The server then allows your website to be accessed worldwide. Without web hosting, all you have is a name. Think of it like having a street address without a house.

How long has XYPNET been in business

We have been in business since 2010

Do I get customized emails

Yes, all our web hosting plans come with customized emails

Do I need to send my website files and database for you to upload

No, we offer a control panel which you can use to upload files, create databases, email accounts, etc

Will I get Technical support ?

Yes we provide 24/7 support via
  1. Email (Ticket)
  2. Livechat
  3. Phone

I don't have the budget to hire a developer, can I create my own website with you

Yes, using our website builder, you can create a website without any technical knowledge.

What is your server uptime record ?

Our uptime record is 99.9%

How can I make payments

Your can make payment via
  1. CadiPay {Cadi Wallet or Mobile Money (MTN) }
  2. Credit/Debit Card
  3. PayPal
  4. Bank Transfer