Choosing a Web Hosting Company in Zambia

In Zambia, choosing a web hosting company that is customer centric, reliable and gives you the VIP attention that you deserve is not really a daunting task as it sounds.

You could be introducing your first site to the internet or moving from another web hosting company, due to storage space, its poor customer service, or lack thereof.

Moving from one hosting Company to another

When moving from one hosting company to another, it is recommended that you keep your account with your current hosting company active until you have on all counts done with the transition steps, like setting up new account, file transfer, email creation and setup, DNS modification and propagation. This is done to make sure that your website and domain email account remain functioning during the transition.

What then are the key qualities of good web hosting Company in Zambia

Web HostingBe it an individual, SME, or large corporate giant, we all need to see our sites up and running 24/7 and 365 days a year. If you carefully choose a web hosting service provider that at all costs, ensures reliability, scalability and offers all essential technical requirements and unbeatable customer support, then you are right on your way to having a good hosting experience. Lets now take a look at the qualities of a good hosting company from a broader spectrum.


Customer Service

Customer Service put in simple words, is the provision of service to customers before, during and after a purchase. Professional web hosting companies provide live customer support -24/7. In addition you should also look for your ability to have access to a complete knowledgebase in the event there is no one to attend to you. Flash Tutorials, intuitive FAQs as well as email and phone support should be part of the support offered by the hosting service provider. You have to make sure that support is available 24 hours a day, 7 days a week because technical problems could occur at any time.


An excellent web hosting company guarantees and offers a server uptime of at least 99% or even more. Any service provider that offers an “uptime guarantee” below 99% lacks confidence in its servers and it is obviously not a good place to have your website hosted. You need your website running 24/7 every day so you won’t lose prospects due to downtime.

Disk Space

Disk Space is the amount of hard disk space the hosting company offers for your web site (pages, documents, content, images, etc.). If you plan to add music files, many images, you will need to ensure that you have the possible maximum of storage space for your site.

For simple web pages mostly with only text, you will only need a small amount of disk space. Any site that is graphical requires a large amount of disk space storage. So be careful when choosing.


Although many people and businesses don’t pay much attention to researching about it, bandwidth can either make or break a site. Not only does it affect the speed of your site, but it also affects the reliability and uptime of your website and even the image of your company.

When picking a good web hosting company in Zambia, it is exorbitantly vital to find a hosting provider with the right amount of bandwidth.

If you pay much attention to choosing a web hosting provider that circumscribes all of the above mentioned functions, qualities and features, you are guaranteed to have a long lasting relationship with the hosting provider and your online business will as a result prosper.